Welcome to our Psychometric Spotlight video with Peter Clarke, Head of Learning Performance and Innovation at St James’s Place.
Here you’ll discover how St James’s Place used their Leadership Blueprint Framework to create accessible tools that have been used by the whole organisation. If you’d like to learn more about what St James’s Place do, click here.
Welcome to our Psychometric Spotlight video with Jim Bloomfield, Director of Bloojam.
Here you’ll discover how Bloojam developed the Acuity model and used it to create a diagnostic and development tool for B2B sales roles. If you’d like to find out more about the Acuity Assessment, click here.
Welcome to our Psychometric Spotlight video with Juliette Alban-Metcalfe, the Chief Executive of Real World Group.
Here you’ll discover how Real Wold Group created their self-assessment, the Real World Leader. If you’d like to find out more about the Real World Leader, click here.
NatWest required a robust assessment platform to support implementing and integrating their bank-wide skills and behaviour frameworks.
Ensuring the security and privacy of their data in addition to usability was a top priority for the bank. With Evolve, NatWest has since developed multiple tools, truly making it a partnership from start to end.
The following case study has been drawn from an interview held between Richard Anderson (Commercial Director at Evolve Assess) and Martin Mason (Founder and CEO of Unleashed).
Evolve Assess is a leading company specialising in bespoke psychometric, assessment and 360° feedback technology. With a unique approach to delivering customised solutions, Evolve Assess stands out in an industry dominated by off-the-shelf products. This case study explores the experience of Martin Mason (Founder of Unleashed, a consultancy focused on diversity and inclusion), a satisfied client who found Evolve Assess after an extensive search for the perfect solution.
Martin wanted to create You Unleashed, a bespoke psychometric tool that measures management and leadership potential in recruitment and development.
Before partnering with Evolve Assess, Martin had conducted thorough research to find a solution that aligned with his specific needs. He had explored various options, seeking a platform that would allow him to keep the tool development in-house. However, he couldn’t find anything that matched his requirements until he was referred to Evolve Assess by Ben from Sten10. Intrigued by the recommendation, Martin scheduled an initial call with the Evolve Assess team.
During his first interaction, Martin was impressed by the level of service and the personalised approach of Evolve Assess. The team understood Martin’s vision and requirements, and they guided him through the solution step by step. Unlike other software providers that offered rigid, one-size-fits-all solutions, Evolve Assess stood out as a partner willing to go the extra mile. Their commitment to customisation and flexibility resonated with Martin’s goals, making the decision to work with them an easy one.
One of the key factors that set Evolve Assess apart was the seamless collaboration and integration with Martin’s team. Unlike previous experiences where great technology was marred by poor service, Martin found working with Evolve Assess effortless and enjoyable. From the early stages, the partnership felt like an extension of his own team. Communication was smooth, and the Evolve Assess team was always available to address any questions or concerns. The ease of doing business with Evolve Assess made the entire process efficient and stress-free.
Martin Mason – Unleashed
Evolve Assess understood the unique challenges faced by small businesses. They treated Martin’s company as a partner, rather than just another client. Evolve Assess’s philosophy emphasised collaboration, ensuring a genuine partnership where both parties work together towards success. This resonated with Martin, who appreciated the value Evolve Assess placed on long-term relationships and mutual growth. The partnership felt like a true collaboration, where everyone was invested in each other’s success.
Martin found the communication with Evolve Assess refreshing and straightforward. They effectively translated complex technical concepts into layman’s terms, allowing Martin to easily understand the solutions presented. This clear communication built a strong foundation of trust and ensured that Martin was actively involved in the decision-making process. Evolve Assess’s technical expertise combined with their ability to explain things in simple terms made them an ideal partner for Martin’s team.
The streamlined and efficient nature of Evolve Assess’s platform stood out to Martin. Compared to other products and services he had used, Evolve Assess’s solution required minimal effort to get results. Martin could effortlessly send links to clients, knowing that they would receive the reports as planned. This expediency and professional service provided Martin with peace of mind, allowing him to focus on other aspects of his business.
Evolve Assess actively seeks feedback from their clients and values their input. They prioritise continuous improvement and listen to client needs when developing new features and functionalities. Martin had a specific request regarding link expiration for gifting reports and a pay-as-you-go option for clients. Evolve Assess demonstrated their commitment to meeting client needs by exploring solutions for these requirements, showing their willingness to adapt and enhance their platform accordingly.
Martin’s experience with Evolve Assess exemplifies the company’s commitment to delivering customised psychometric tools with unparalleled service. From the initial consultation to ongoing collaboration, Evolve Assess provided exceptional support, clear communication, and technical expertise. The seamless integration with Martin’s team and the emphasis on partnership made the entire process efficient and enjoyable. Martin and the team at Unleashed appreciated the ability to customise the platform to meet their specific needs and the attentive, personalised support they received exceeded his expectations.
By choosing Evolve Assess, Martin not only found a solution that perfectly aligned with his requirements but also gained a long-term partner invested in his success. Evolve Assess’s small business approach, partnership mindset, and commitment to delivering top-notch service set them apart in the industry.
Mind³/TeamUp, a company seeking a customised assessment tool, partnered with Evolve Assess to meet their unique requirements. Emma Ferrier, the Operations Director at Mind³/TeamUp, commends Evolve Assess for their understanding, flexibility, and commitment to delivering a tailored solution. This case study was provided by Emma Ferrier.
Mind³/TeamUp had a highly specialised vision for their assessment tool and needed a company that could accommodate their unique requirements. The tool needed to attract website traffic while delivering a visually appealing and intellectually engaging experience for participants. TeamUp sought a partner who could adapt to their evolving needs and budgetary restrictions, understanding the ambitious goals they aimed to achieve with a small team.
Evolve Assess demonstrated their commitment to TeamUp’s success by actively engaging in discussions and asking the right questions. They prioritised understanding TeamUp’s needs and building a solution around them, rather than forcing their requirements to fit an existing product. This collaborative approach, coupled with Evolve Assess’ honesty and responsiveness, fostered a strong partnership with TeamUp.
Throughout the project, Evolve Assess exhibited a genuine understanding of TeamUp’s vision and limitations. The level of support provided went beyond addressing challenges promptly; it involved being available for assistance whenever required. The partnership was built on trust, with TeamUp confident that Evolve Assess would deliver exceptional results and appreciative of their honesty and responsiveness.
The biggest value TeamUp derived from their partnership with Evolve Assess was not only the bespoke assessment tool but also the personalised service they received. Evolve Assess embraced their role as an extension of TeamUp’s team, offering support and expertise for both complex and straightforward queries. The partnership extended to time-sensitive situations, where Evolve Assess consistently had TeamUp’s back, ensuring a smooth project delivery.
TeamUp summarised their experience working with Evolve Assess using three key attributes: responsive, flexible, and positive. Evolve Assess consistently displayed a proactive approach, promptly addressing questions and providing solutions. Their flexibility in accommodating future requests and their positive attitude towards problem-solving contributed to a productive collaboration.
The partnership between TeamUp and Evolve Assess exemplifies a successful collaboration driven by understanding, flexibility, and mutual trust. Evolve Assess not only delivered a bespoke assessment tool but also provided exceptional personalised service throughout the project. Their responsiveness, adaptability, and positive approach helped TeamUp achieve their goals, creating a lasting partnership based on shared success.
The Centre for Health and Disability Assessments (CHDA) is operated by Maximus and is responsible for recruiting and training healthcare professionals.
CHDA needed an additional stage in the process for recruiting clinical assessor staff, which often entail challenging and complex roles.
CHDA wanted to provide candidates with real-life scenarios of key responsibilities in the roles to provide them with a better understanding of what they were applying for. The team wanted to retain successful candidates by providing better transparency into the difficulties and challenges they could face if they were successful.
The recruitment team also needed to be confident in knowing that the select number of candidates that were brought forward for a formal interview from high volumes of applications were the most suitable for the role in order to make the process quicker and more efficient.
When undertaken manually, this process proved to be highly time-consuming and incredibly laborious. It also relied on human judgement to assess whether applicants were suitable for an interview – and on a large scale, this was not effective.
Evolve partnered up with some of the UK’s top Occupational Psychologists to develop an online situational judgement test (SJT) which would be used to support the recruitment team. This highlighted candidates who demonstrated the best fit for the variety of clinical assessor roles advertised.
SJTs are a type of psychological assessment that asks candidates questions around realistic job scenarios that they could be faced with if they are successful in securing the role. The results from these assessments are then made available to the recruitment team at CHDA who could then make better-informed decisions around the best candidates to invite to an interview.
Evolve and the team of Occupational Psychologists worked closely with CHDA to build a custom SJT that was entirely tailored to its needs. The test included niche questions and examples that were provided by the client and was built on an intuitive and easy-to-use online platform built by Evolve.
The impact was simple. A streamlined, online process for recruitment that easily allowed the team at CHDA to identify candidates that they wanted to advance to an interview with reduced time and resources.
As well as identifying the best candidates, the platform gave candidates a clearer understanding of the role they were applying for and empowered them by giving them the ability to see early on in the process if the role was really suitable for them.
CHDA is now also able to undertake validity studies, which track and monitor correlations and patterns between those candidates who are successful at the SJT and who then go on to excel in the role and the business. The results from these can then build the ideal candidate profile for future recruitment drives.
The mutually beneficial advantages of this SJT project between recruitment team and applicants have transformed the recruitment process for CHDA. SJTs are fast-becoming a popular choice for recruiters in a range of different sectors – specifically those with high volumes of candidates or roles that require additional screening stages to find the best people for the job.
“The custom SJT we now have helps to guide us on a candidate’s suitability based on the answers that are provided within the assessment and, as recruiters, it has made our lives so much easier.”
“If we did not have the SJT in place, we would have had to undertake a highly manual task to find out whether the candidate would be right for the job. It offers us a reliable fail-safe to make sure that we are only taking on candidates who we are truly confident in.”
“The return on investment that we received from this service was significant and the account management from Evolve Assess was excellent.”